Tips from the Top®: Small Business Tips From Business Owners For Business Owners


Ask a Better Question

All business owners would like their salespeople to close more sales, consistently blow away quota, and create more predictable, profitable growth.  Most would also like to interject scale into their business.

Every week business owners and sales leaders ask me questions like “can you train our salespeople to sell more?” and “how can we find sales candidates that can actually sell?”

While we are always more than happy to provide the training and coaching required to address these questions in order to improve selling and sales recruiting effectiveness, there are at least 2 questions that could likely unleash an even better return and value...

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Face Time Measurement

We keep hearing how millennials like to do everything digitally and that the era of face-to-face communication is dead. When his obituary was published prematurely, Mark Twain famously said: ‘the reports of my death are greatly exaggerated’, and this may be true here too.

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Value of Weekly Status Reports

Many projects require client input at certain stages to complete the project on time. Unfortunately, a project can fall behind if the client does not provide the information required in a timely manner…

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Quick Tips

It’s Important to Celebrate

Teams need successes to celebrate; it’s our job to grow the company to create a good energy and environment for the team. Being too comfortable isn’t good. You need the passion to move the business forward.

By : Melissa Baker, Xebee Records

New Employees and Culture

New employees don’t change the culture of a company; new employees adopt the existing culture of their new company (be it a good or bad culture).

By : Margaret Hawkes, Freedom Mobility Ltd.

Back Casting Your Business Goals

The technique of back casting is essentially the reverse of forecasting and it works like this:

You specify a future goal, i.e. a stage in your business, a phase in your life or a project deliverable, then you work backwards in designating and designing the process from that goal back to your starting point. You are then left with a valuable roadmap to the attainment of that goal. Like LEAN Value Stream Mapping, back casting helps to ensure there are no wasted or extra steps throughout the process, and more importantly, identifies those steps needed to achieve the objective. Once the back-casting process is complete, the next step is the implementation of the roadmap!

By : Chris Cumpton, Integrity Electrical Solutions